Responsible Gaming

Gambling Should Be Entertainment

At Fair Go Casino, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should only be enjoyed with money you can afford to lose.

We are committed to promoting responsible gaming practices and supporting our players in maintaining healthy gambling habits.

Age Verification

Fair Go Casino is strictly for players aged 18 years and over (or the legal age for gambling in your Australian state or territory, whichever is higher).

We have zero tolerance for underage gambling. All players must verify their age during account registration, and we conduct regular age verification checks to ensure compliance.

If you are under the legal age for gambling in your jurisdiction, please do not access or use Fair Go Casino.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in your own behaviour, please seek help immediately:

• Chasing Losses: Continuing to gamble in attempts to recover money you've lost
• Hiding Your Gambling: Being secretive about your gambling activities or lying to others about how much you gamble
• Increasing Bets: Needing to gamble with larger amounts of money to achieve the same level of excitement
• Neglecting Responsibilities: Gambling instead of attending to work, school, family, or personal obligations
• Financial Difficulties: Borrowing money to gamble, using savings for gambling, or gambling with money needed for essential expenses
• Loss of Control: Inability to stick to gambling limits you've set for yourself
• Relationship Strain: Arguments with family, friends, or partners about your gambling
• Failed Attempts to Quit: Repeated unsuccessful attempts to cut back or stop gambling
• Mood Changes: Feeling restless or irritable when unable to gamble
• Using Gambling to Escape: Gambling to escape problems, stress, anxiety, or depression

Self-Help Tools & Player Controls

Fair Go Casino provides a range of tools to help you maintain control over your gambling:

Deposit Limits

Set a maximum amount of money you're willing to deposit within a specific time period (daily, weekly, or monthly). Once your limit is reached, you won't be able to deposit further funds until the period resets.

Loss Limits

Set a maximum amount you're willing to lose. When you reach this limit, your account will be temporarily suspended to prevent further play.

Reality Checks

Enable pop-up notifications during your play sessions to remind you how long you've been playing and how much you've wagered. These help you maintain awareness of your activities.

Session Time Limits

Set a maximum duration for your play sessions. You'll receive a warning as your time approaches and will be logged out automatically when the limit is reached.

Self-Exclusion

If you feel you need a break from gambling, you can self-exclude from Fair Go Casino for a set period (minimum 6 months). During this time, your account will be locked and you won't be able to access the site. Self-exclusion is a serious commitment tool and should only be used when you feel it's necessary.

To access these tools, log into your Fair Go Casino account and visit the Responsible Gaming settings. Our support team can also assist you in implementing these controls.

Support Organizations & Resources

If you're concerned about your gambling or need immediate support, please reach out to one of these organizations:

Australia

• Gambling Help Online – Free, confidential counselling service for problem gambling
  www.gamblinghelponline.org.au
  Phone: 1800 858 858
• Gamblers Anonymous Australia – Support groups and peer assistance
  www.gamblersanonymous.org.au
• Lifeline Australia – 24/7 crisis support (also assists with gambling concerns)
  Phone: 13 11 14

United Kingdom

• GamCare – Free support, information and counselling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme
  www.gamstop.co.uk

Canada

• Responsible Gambling Council
  www.responsiblegambling.org

United States

• National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) – German Federal Centre for Health Education
  www.bzga.de

If You Need Help, Please Reach Out

Seeking help for a gambling problem is a sign of strength, not weakness. Problem gambling is treatable, and support is available 24/7.

Whether you're experiencing early warning signs or are in crisis, there is no judgment—only professional, confidential support ready to assist you.

Don't wait. Contact one of the organizations above today if you or someone you know is struggling with gambling.

Fair Go Casino's Commitment

At Fair Go Casino, responsible gaming is not an afterthought—it's central to how we operate. We are committed to: